An outage knocked out 911 for AT&T cellular customers Tuesday.
Josh Miller/CNET
AT&T cellular phone customers in a number of states had been hit with outages that impacted their potential to contact emergency providers Tuesday morning.
Florida, Minnesota, Indiana, Texas and Wisconsin had been among the many states hit by the outage, with a number of taking to Twitter to alert individuals of alternate methods to contact emergency personnel. Landline customers with AT&T weren’t affected.
In case you are an AT&T cellular phone buyer and want police/hearth/EMS in NRH please use our direct line in to dispatch 817-281-1000. https://t.co/hEPFhLlbnA
— North Richland Hills (@CityofNRH) July 2, 2019
To make clear, the 911 difficulty is with AT&T mobile solely. All different mobile carriers will not be reporting any points. The difficulty doesn’t have an effect on AT&T landlines. pic.twitter.com/Re5ei8S0Ht
— Hamilton County Emergency Administration (@HamiltonCoEOC) July 2, 2019
911 alert!
AT&T is experiencing nationwide 911 service outage which is effecting the power to name 911 on a cellphone. Till the difficulty is resolved, AT&T clients can entry Arlington 911 by both calling 817-274-4444 or using a landline.
— Arlington Fireplace Dept. (@ArlingtonTxFire) July 2, 2019
Approx an hour in the past Minneapolis was made conscious that AT&T is experiencing a 911 outage ensuing of their clients unable to be immediately related to 911. The alternate quantity throughout this time for Mpls is 612-348-2345. We’re working with our service companions to repair this difficulty.
— Minneapolis Police (@MinneapolisPD) July 2, 2019
URGENT NEWS: We’re receiving reviews that emergency dispatchers are having bother receiving 911 calls from AT&T clients. We’re informed the issue is being labored on, however within the meantime please name 817-431-1515, 817-743-4522 or through the SirenGPS app, to succeed in us!
— Keller Police Dept (@kellerpolice) July 2, 2019
It’s not clear what brought on the outage although AT&T says it’s resolved.
“Earlier this morning some wi-fi clients might have been unable to hook up with 911,” the corporate informed CNET in a press release. “This has been resolved and we apologize to anybody who was affected.”
