Smartphone maker OnePlus has simply introduced a brand new service for its smartphone customers throughout the Indian market. As per the announcement, the corporate is lastly rolling out its OnePlus Doorstep service. At launch, this service might be accessible in six cities throughout the nation. These cities embody Delhi, Mumbai, Bangalore, Chennai, Hyderabad, and Pune. As a part of the service, the corporate is providing a “seamless and handy restore expertise” to OnePlus smartphone customers. In contrast to the present OnePlus service facilities, customers can repair an appointment to get the on-site restore service. The corporate famous that this service isn’t restricted to the house of the consumer. Customers may ebook the appointment in order that the engineer can go to the workplace of the consumer and repair the smartphone. Now, let’s take a better look.
OnePlus Doorstep service particulars
The corporate initially launched this service in a pilot program in Delhi, Mumbai, Bangalore a couple of months again. As a part of the put up, the corporate revealed that it realized fairly a bit from the pilot program. The corporate additionally outlined the steps to ebook an appointment for on-site restore. The consumer must navigate to the OnePlus Care app after which choose the mannequin of the gadget. Right here, one merely must faucet on the “E-book a Restore” button after which search the situation of the reserving. Right here, customers want to pick out the choice “Get an engineer to go to your location” and faucet “Submit”.
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As soon as the reserving is finished, the engineer contacts the consumer to schedule the go to together with extra particulars. These particulars embody extra details about the problem earlier than the on-site analysis and restore. This info helps the engineer supply the doable components which may be required within the restore.
As per the put up, customers in choose postal codes will be capable to get this on-site restore service. Customers can go for an off-site walk-in service heart if the on-site restore choice isn’t accessible. As well as, the corporate has additionally opened two new Unique restore facilities (ESC) in Kolkata and Indore. OnePlus can also be engaged on three extra ESCs in Lucknow, Aurangabad, and Baroda.
